Quick answers about Gravel Host servers and billing. For anything else, ask our team on Discord.
Yes, our servers run 24/7.
We have servers in Tampa (Florida), Dallas (Texas), Los Angeles (California), Chicago (Illinois), New York (New York), France, Germany, Amsterdam, Singapore, Tokyo (Japan), Mumbai (India) and Erith (United Kingdom).
Our servers use AMD Ryzen processors.
Usually a few minutes after your order is processed and payment is confirmed. The exact time can vary with the server configuration and any customization you asked for when ordering.
Can't find your order details? Check your spam folder.
Yes. Every Gravel Host server comes with premium DDoS protection, at all of our locations.
Cancel your server in the Billing section of the Billing Panel.
We have a 72 hour refund policy. Please read our legal agreements.
The difference in cost for the time left in your subscription is charged to your payment method.
We accept all orders as soon as possible. If your server is pending, we may be on back-order, so please be patient.
Still stuck? Our team is on Discord, or open a ticket from the Billing Panel.